Support
Need help drawing or shipping a board?
Tell us what you’re drawing, importing, or trying to fix. We can help with plans, editor issues, AI generation, imports, billing, and self-hosting.
Choosing a plan
Not sure Free, Pro, or Team fits? Tell us how you draw and we’ll point you right.
Editor & AI help ✦
Stuck on arrows, imports, or an AI draft gone weird? We’ll get your board back on track.
Billing & accounts
Invoices, seats, SSO, or credits — account questions answered by a human.
Helpful things to include
- The board link, if it’s about a specific board (/d/…)
- What you tried and what you expected to happen
- A screenshot or GIF — worth a thousand nodes
- The plan you’re on (Free / Pro / Team)
- Your browser and OS, for editor glitches
Response time
We reply to most messages within 1–2 business days. noddle is built by one founder — replies come from Khanh himself, not a ticket bot.
Send us a message
Tell us what you’re drawing, choosing, or trying to solve.