Refund Policy
Last updated: July 4, 2026
Simple version: if Noddle Deck didn’t work out, you shouldn’t pay for it.
First purchase — 14 days, no questions
If you’re within 14 days of your first paid subscription and Noddle Deck isn’t what you hoped, write via the contact page and you’ll get a full refund. No retention flow, no “are you sure” gauntlet.
Renewals
Renewal charges can be refunded within 7 days of the charge if you haven’t meaningfully used the service in the new period. Forgot to cancel? That counts — just ask.
Cancelling vs refunding
Cancelling is self-serve and immediate: your paid tier keeps working until the end of the period you already paid for, then falls back to the free tier. Your prompts are never deleted by a downgrade, and they stay yours to copy out at any time.
The fine print (kept short)
- Payments are processed by Lemon Squeezy as merchant of record; approved refunds are issued through them to your original payment method, usually within 5–10 business days.
- Abuse of the refund policy (repeated purchase-refund cycles) may lead to future purchases being declined.
Questions first? Ask before you buy — you’ll get an honest answer about whether Noddle Deck fits your use case.