Support

Need help getting your prompts in order?

Tell us what you’re saving, organizing, or trying to fix. We can help with prompts, skills, packs, accounts, billing, and questions about the rename.

Using the app

Not sure how prompts, skills, and packs fit together? Tell us your workflow and we’ll point you right.

Prompts & packs

Trouble saving, organizing, or sharing a prompt, skill, or pack? We’ll get your deck back in order.

Billing & accounts

Invoices, subscriptions, or account questions — including anything about the rename — answered by a human.

Helpful things to include

  • A link to the prompt, skill, or pack it’s about
  • What you tried and what you expected to happen
  • A screenshot — worth a thousand words
  • The email your account is registered under
  • Your browser and OS, for app glitches

Response time

We reply to most messages within 1–2 business days. Noddle Deck is built by one founder — replies come from Khanh himself, not a ticket bot.

Send us a message

Tell us what you’re saving, organizing, or trying to solve.

Opens your email app — or write to us directly at hello@deck.noddle.dev.